If your OIO Bulb was paired with another system (like Alexa), you’ll need to use that system to put the bulb into pairing mode, then copy the code into the OIO App by tapping “Enter Pairing Code” when the QR screen appears.

If the bulb hasn’t been paired before, it should pulse between amber and white. This means it’s ready to connect. If it’s not pulsing, turn it off and back on. If it still stays solid white, do a factory reset as explained below:

– Turn the bulb off, then quickly on – just enough to see it light up – then off again.

– Repeat this 4 times.

– On the 5th time, turn it on and leave it on. The bulb will flash colors, starting with magenta, then turn off and back on by itself.

It should now be pulsing amber and white. If it is and still won’t pair, make sure Bluetooth is turned on, your OIO App is updated, and the app has Bluetooth permission. Still stuck? Contact support at 800-OIO-BULB or OIOcare@korrus.com.